Today I went to Midvalley with my cousin… and guess what I found out?
Last Sunday I went to Crabtree to buy some product so coincident they have this so call "VIP member sales" so as usual girls will definitely take a look at all the things although they might not get it… and so coincident they have sales over their facial range and i do use their mask and one of the sales girl was trying hard to promote their mask and tell me how worth it when to buy now than later… so since I’m using it and find it quite alright so i intend to get it… and before i purchase i asked her when is the expiry date and she told me once you open, it is two yrs from that moment onward so i thought is fine… I also asked them a few times whether i can really keep it that long as I just opened a new bottle and use it… and firmly she said yes… so I bought it and today when i went there again with my cousin as she wants to try it and i found out something shocking… this time is the stall supervisor or a senior stuff you call it that serve us… and before we purchase we asked her again how long can we keep it and she said all face product can only keep for 2 yrs from the manufacturing date which dated Sept 2005… then again to double confirm we asked her if after 2 yrs means it do no good to the face and she said yes… then we take a look at few of the face products, guess what? The manufacturing date is all dated at Sept 2005 or Oct 2005… she said this range is all the same batch which means is all expiring soon… and to my surprise she said all the face product is expiring soon that’s why they have a promotion on it and give you a better deal… oh come on is that what a VIP member sales suppose to be? The best thing is, they will not mention to you that all this products is going to expired soon and even highlighted it before you purchase… and just now when i complained to her that her other colleague said different things and get us misunderstood what can we do… can we refund? she said they don’t do refund and for exchange is going to be 3 days from the date you purchase…can you imagine that? If today we didn’t go and get another one we will not know all this products is going to expired soon and thats why they area selling it cheap… Is not body range but is face… what if they product cause damages on the skin… who is going to be responsible on that? I can’t believe this is happening to a famous Crabtree… I’m so so disappointed… and the next time for you all who use their product or even on any other brands that doing promotion please be careful and check on their expiring date… sigh… even for us that checked also got cheated and the only explanation she gave was "Oh, that girl is new and she don’t know much" can you let a sales girl sell your products when she don’t know anything about your products? Is really ridiculous…
Is unfortunate for me and i don’t want you all to fall for the same thing… We don’t know what all expired product will harm our face or skin… Just a reminder for most of the face products expired in 2 years from the manufacturing date… As you can see the mfg date… so check them before buying it…
